Please read these terms carefully before using our services. By engaging Valley Consultancy Services Limited, you agree to be bound by the terms set out below.
Last updated: March 2026
These Terms and Conditions govern the provision of consultancy services by Valley Consultancy Services Limited ("the Company", "we", "us", "our"), a company registered in England and Wales, with its principal place of business in Caerphilly, United Kingdom.
Contact details: 02922 520541 | [email protected]
Valley Consultancy Services Limited provides specialist business consultancy services including, but not limited to:
The Company acts as a consultancy and facilitator. We do not provide regulated legal advice, regulated financial advice, or regulated insurance advice directly. Where regulated services are required, we will refer you to appropriately authorised and regulated professionals within our panel.
An engagement between the Company and a client ("you") commences upon written confirmation of instructions, whether by email, letter, or signed engagement letter. By instructing us, you confirm that you have read, understood, and agree to these Terms and Conditions.
You agree to provide accurate, complete, and timely information as reasonably required for us to perform our services. The Company accepts no liability for any loss or delay arising from inaccurate or incomplete information provided by you.
Our fees are agreed in writing prior to the commencement of any engagement. Unless otherwise stated in writing, fees are payable within 14 days of the date of invoice.
The Company reserves the right to suspend services in the event of non-payment. Any outstanding amounts will accrue interest at 8% per annum above the Bank of England base rate in accordance with the Late Payment of Commercial Debts (Interest) Act 1998.
All fees quoted are exclusive of VAT, which will be added where applicable at the prevailing rate.
The Company treats all client information with the strictest confidence. We will not disclose any confidential information provided by you to any third party without your prior written consent, except where required by law, regulation, or court order, or where disclosure is necessary to provide the agreed services (for example, sharing information with panel solicitors or insurers on your behalf).
You agree to keep confidential any proprietary information, methodologies, or materials provided by the Company during the course of an engagement.
The Company's total liability to you in respect of any claim arising out of or in connection with our services, whether in contract, tort (including negligence), or otherwise, shall not exceed the total fees paid by you to the Company in the three months preceding the event giving rise to the claim.
The Company shall not be liable for any indirect, consequential, special, or punitive loss or damage, including but not limited to loss of profits, loss of revenue, loss of business, or loss of anticipated savings, even if advised of the possibility of such loss.
Nothing in these Terms and Conditions shall limit or exclude liability for death or personal injury caused by negligence, fraud, or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by applicable law.
Where the Company introduces you to or facilitates access to solicitors, barristers, insurers, financial advisers, or other professionals ("Panel Professionals"), those professionals are independent of the Company and are engaged directly by you. The Company does not accept responsibility for the advice, conduct, or services provided by Panel Professionals.
Panel Professionals are subject to their own terms of engagement, regulatory obligations, and professional indemnity arrangements.
All reports, documents, strategies, and materials produced by the Company in the course of an engagement remain the intellectual property of Valley Consultancy Services Limited until all fees have been paid in full, at which point ownership transfers to you for the purposes for which they were commissioned.
You may not reproduce, distribute, or use any materials provided by the Company for any purpose other than the agreed engagement without our prior written consent.
The Company processes personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. By engaging our services, you consent to the processing of your personal data as necessary for the performance of our services and compliance with our legal obligations.
We will not sell, rent, or share your personal data with third parties for marketing purposes. For full details of how we handle your data, please contact us to request a copy of our Privacy Policy.
Either party may terminate an engagement by providing 14 days' written notice. In the event of termination, you remain liable for all fees and expenses incurred up to the date of termination.
The Company reserves the right to terminate an engagement immediately and without notice if you breach any material term of these conditions, fail to make payment when due, or if continuing the engagement would place the Company in breach of any legal or regulatory obligation.
These Terms and Conditions and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of England and Wales.
The parties irrevocably agree that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms and Conditions.
The Company reserves the right to amend these Terms and Conditions at any time. The most current version will always be available on our website. Continued use of our services following any amendment constitutes acceptance of the revised terms.
These Terms and Conditions, together with any engagement letter or written agreement, constitute the entire agreement between the Company and you in respect of the services provided, and supersede all prior representations, agreements, and understandings.
If you have any questions about these Terms and Conditions, please contact us directly.